{"id":179,"date":"2020-10-21T08:35:42","date_gmt":"2020-10-21T05:35:42","guid":{"rendered":"https:\/\/tiande-shop.md\/?page_id=179"},"modified":"2026-08-15T09:00:27","modified_gmt":"2026-08-15T06:00:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/tiande-shop.md\/ro\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"179\" class=\"elementor elementor-179\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51cc69c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"51cc69c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3159a6\" data-id=\"d3159a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d04350a elementor-widget elementor-widget-ideapark-page-header\" data-id=\"d04350a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ideapark-page-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<header\n\t\tclass=\"l-section c-page-header c-page-header--header-type-4 c-page-header--default c-page-header--low\"\n\t\t>\n\n\t\t\t\t\t<div class=\"c-page-header__wrap\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"c-page-header__title\">FAQ<\/h1>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"c-page-header__spacer\"><\/div>\n\t\t\t<\/header>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1617f7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1617f7b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc288d3\" data-id=\"bc288d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-450377d elementor-widget elementor-widget-ideapark-accordion\" data-id=\"450377d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap c-ip-accordion__wrap--layout-1\">\n\t\t\t\t<div class=\"c-ip-accordion__list c-ip-accordion__list--layout-1\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Cum se face o comand\u0103?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Alege\u021bi produsele dorite, ad\u0103uga\u021bi-le \u00een co\u0219 \u0219i trece\u021bi la finalizarea comenzii. Introduce\u021bi datele de contact \u0219i alege\u021bi modalitatea de livrare \u0219i de plat\u0103 care v\u0103 convine.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Cum se efectueaz\u0103 livrarea?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Livr\u0103m comenzile pe \u00eentreg teritoriul Republicii Moldova. Modalit\u0103\u021bile de livrare disponibile \u0219i costul livr\u0103rii sunt afi\u0219ate \u00een momentul finaliz\u0103rii comenzii.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">CE MODALIT\u0102\u021aI DE PLAT\u0102 SUNT DISPONIBILE?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Ve\u021bi vedea metodele de plat\u0103 disponibile \u00een momentul finaliz\u0103rii comenzii. \u00cen func\u021bie de metoda de livrare aleas\u0103, este posibil ca aceast\u0103 metod\u0103 de plat\u0103 s\u0103 fie disponibil\u0103.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Cum pot afla starea comenzii mele?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Dup\u0103 efectuarea comenzii, ve\u021bi primi o confirmare. Dac\u0103 ave\u021bi nevoie de informa\u021bii suplimentare cu privire la starea comenzii, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi telefonic <strong>(+373) 79 662 721<\/strong> sau prin e-mail <a href=\"mailto:tiandeshopmoldova@gmail.com\"><strong>tiandeshopmoldova@gmail.com<\/strong><\/a>.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Se poate modifica sau anula o comand\u0103?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Da, dac\u0103 comanda nu a fost \u00eenc\u0103 predat\u0103 serviciului de livrare. V\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil, specific\u00e2nd detaliile comenzii dumneavoastr\u0103.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Se poate returna sau schimba produsul?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Returnarea \u0219i schimbul se efectueaz\u0103 \u00een conformitate cu legisla\u021bia Republicii Moldova. Posibilitatea return\u0103rii depinde de categoria \u0219i starea produsului. Pentru a ini\u021bia procedura de returnare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item c-ip-accordion__item--layout-1\">\n\t\t\t\t\t\t<a class=\"c-ip-accordion__header c-ip-accordion__header--layout-1 js-accordion-title\" href=\"\" onclick=\"return false;\">Cum pot contacta magazinul?<i class=\"ip-right c-ip-accordion__arrow c-ip-accordion__arrow--layout-1\"><\/i><\/a>\t\t\t\t\t\t<div class=\"c-ip-accordion__content c-ip-accordion__content--layout-1\"><p>Pentru orice \u00eentreb\u0103ri legate de produse \u0219i comenzi, ne pute\u021bi contacta telefonic <strong>(+373) 79 662 721<\/strong> sau s\u0103 scrie\u021bi la <a href=\"mailto:tiandeshopmoldova@gmail.com\"><strong>tiandeshopmoldova@gmail.com<\/strong><\/a>.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00centreb\u0103ri frecvente: Cum se plaseaz\u0103 o comand\u0103? Alege\u021bi produsele dorite, ad\u0103uga\u021bi-le \u00een co\u0219 \u0219i trece\u021bi la finalizarea comenzii. Introduce\u021bi datele de contact \u0219i alege\u021bi o metod\u0103 convenabil\u0103\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":3,"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":4830,"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/pages\/179\/revisions\/4830"}],"wp:attachment":[{"href":"https:\/\/tiande-shop.md\/ro\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}